About Insurance

All About Insurance. Insurance coverage, types, claims and more from local agent, Austin Insurance Group.

Filing a Home Insurance Claim

Filing a Home Insurance Claim

What’s the process for filing a home insurance claim?

Filing a Home Insurance ClaimImmediately following a loss, contact your agent or call claim service team. You should also:

  • Take pictures of all damage and complete temporary repairs to your property immediately—for example, patching walls or roofs, or covering shattered windows with plywood and/or heavy-duty plastic.
  • Save invoices and receipts associated with any emergency repairs to give to your claim adjuster.
  • File a report with the police department and keep a copy for your adjuster if you’ve been robbed, making sure to include a detailed list of the items stolen or damaged.
  • Make a room-by-room, written assessment of all damaged property, including original costs, descriptions, and approximate ages of all items.

Once you’ve reported your claim, a claim specialist will usually contact you within 24 hours. The claim specialist will review your claim, help organize emergency services and temporary repairs, and set a date for inspecting the damages.

I have Replacement Cost (RC) coverage. How will you pay my claim?

In the event of a covered loss, you will first receive actual cash value for the damage to your property. When you replace the item or complete the specified repairs, you will then be paid the difference between the replacement cost and the actual cash value amount previously paid. The total amount you’re reimbursed is subject to the terms and conditions of your particular policy, including your limits and deductibles.

Whose name will appear on the settlement check?

You’ll receive a settlement check as soon as  your coverage and been confirmed, investigation and comprehensive damage estimate are completed. If necessary, you’ll receive other authorized supplemental checks once proper re-inspections are performed or when your claim adjuster prepares a supplemental estimate. It may be required by policy language and state laws to include any mortgagees/ lien holders on your settlement check(s). If a mortgagee/lien holder’s name appears on your settlement check(s), they must sign off on the check before you can be cash it. You should contact them directly to determine the process for cashing settlement checks.

Metlife Home Insurance

MetLife Home Insurance

Metlife Home InsuranceMetLife home insurance offers a variety of homeowners insurance options to ensure protection to policyholders’ homes and their belongings inside. These coverages include Coverage for the Contents of the Home, Property Damage Protection,  Court Fees and Liability Coverage. MetLife also offers superior 24/7 claims services to best fit their customers’ needs. And when you bundle home and auto, you can save even more.

  • Excellent customer service: 24/7 claims and flexible payment plans.
  • Customizable coverage offers peace of mind in the event of hail, tornados, fire, theft, vandalism, and more. You can even replace the contents in your home—without deduction for depreciation—if you ever experience a loss.
  • Additional features available that will pay you the full cost to rebuild your home if necessary, even if it’s more than the amount for which your home was insured.
  • Liability coverage ensures that if you’re sued from a mishap on your property, your legal fees are covered.
  • Identity Protection Services are included with every policy.

About MetLife Insurance Company

The origins of MetLife (Metropolitan Life Insurance Company) go back to 1863.  Metlife Home Insurance was formed when a group of New York City businessmen raised $100,000 to found the National Union Life and Limb Insurance Company. The new company insured Civil War sailors and soldiers against disabilities due to accidents, wartime wounds, and sickness. In 1868, the company decided to focus on the life insurance business. A new company was chartered to sell “ordinary” insurance to the middle class.

On March 25, 1868, the first policy by Metropolitan Life Insurance Company was issued. Dr. James R. Dow, a retired physician from Brooklyn, NY, was named Metropolitan Life’s first president. He held this position until 1871. The company’s office consisted of two and a half rooms and was located on Broadway in lower Manhattan. By the close of business in 1868, the company had issued 1,477 policies for $4,340,000.

Metlife Home Insurance ranks in the Top 5 homeowners insurance companies in the US.

  • Overall score: 82.8 (4 stars)
  • Customers who recommend this carrier: 78%
  • Customers who plan to renew: 90%
  • Claims processing stars: 3.5
  • Customer service stars: 4.5
  • Financial strength ratings: A+

Contact information

MetLife Home Insurance
2521 Rutland Dr #150 (corner of Burnet Rd & Rutland)
Austin, TX 78758
Telephone: (512)339-2901

What is SR22? Things you should know.

What is SR22?

An SR22 is a form called the Certificate of Financial Responsibility. This certificate is required by the state and can only be provided by your auto insurance company.  It verifies you have the required state limits for auto liability insurance coverage.  If you own a vehicle, and you have insurance, you can ask your current insurance company if they will file the SR22 for you.  If you do not have insurance, or you company does not provide the filing, you will need to get insurance. If you do not own a vehicle, or have regular access to a vehicle, you can get a “non-owners” insurance policy.

About SR22 Insurance

NOTE: If your attorney tells you to bypass your insurance company and get an SR22 with another carrier, he’s giving you misleading information.  It is NOT a good idea, in Texas anyway, to be insured with two companies at the same time on the same vehicle, or with a non-owners policy if you own a vehicle.

WHY?  There are state laws and carrier regulations that will not allow this, because of the liability implications.  So, you may get advice to do it, but just be aware of the implications in the event you have an accident, and ask yourself, “which insurance company will pay for my claim and which one will deny it, when they find out I am insured with two companies.”

Do I need an SR22?

Not everyone needs an SR22. It is usually court mandated by the state for certain driving-related violations including the following:

  • DUI convictions
  • Reckless driving
  • Accidents caused by uninsured drivers

Regulations vary from state to state.   If you need an SR22, the courts or your state Motor Vehicle Department (DMV) will notify you.

How do I get a SR22?

An SR22 is not something you can purchase separately.  The SR22 filing comes with your auto insurance.  So it all starts with getting auto insurance.

Get a quote online – Complete our online questionnaire and our local agents will shop for the best possible rates for you.

By phone – If you prefer to speak to one of our insurance counselors to get a free SR22 quote and buy a policy, please call 512-339-2901.

Current Customers – If you are currently insured with our agency and need and SR22 please contact our Customer Service Department to see if this filing can be added to your existing policy. One of our insurance counselors will review the coverages on your policy and begin the process to file the certificate with the proper state authorities on your behalf.

  1. If you are not currently insured, you’ll need to start by getting a free online auto rate quote or call 512-339-2901.
  2. Make sure to indicate that you need the SR22 filing.
  3. After you complete the application process and make your initial payments,  we will begin the process of filing the certificate on your behalf.

You will be contacted if we need any additional information in order to complete the request.

How much does it cost to get sr22 insurance?

Auto insurance companies typically charge a filing fee. An average fee is  $25 for filing an SR-22 form.  However, an insurance company can not file the Sr22 of you unless you purchase a car insurance policy. Your car insurance rate will be determined based on all the factors that normally go into rating a policy and may include a surcharge for the filing.

  • With most insurance companies, the filing fee is usually $25 but may be higher or lower.
  • The filing fee is a one-time charge that you will need to pay when we file the SR22. The filing fee may be due at each renewal. The only time you will have to pay more is if you allow your policy to lapse.
  • A filing fee is charged for each individual SR-22 we file. For example, if your spouse is on your policy and both of you need an SR-22 then the filing fee will be charged for each driver.
  • Depending on the insurance company, there may also be a surcharge for the SR22 filing.
  • So make sure to find out from the DMV how long they require you to carry the filing, so that when you no longer need it, we can remove it from your insurance policy and stop the extra charges.

How long do you have to carry an SR22?

This answer varies from state to state and for each individual driver. However, SR-22s are commonly required for a minimum of 2-3 years depending on why you have to file one in the first place.  It may also only be a one time filing to release your license from another state.  If you commit another violation or are involved in another instance that may require an SR-22 filing within the initial mandated time period, you may be required to file your SR-22 for longer.

How long will the SR22 be active?

As long as your insurance policy remains active, your SR22 should remain active. If your insurance policy is canceled while you’re still required to carry an SR22 the insurance company is  required to notify the proper state authorities. Failure to maintain continuous coverage could cause you to lose your driving privileges.

*What is sr22? Depending on your state of residence, the Certificate of Financial Responsibility form is referred to as either an SR-22 or an FR-44.

SR22 Insurance Austin

SR22 Insurance Austin

If you have ever been caught driving without insurance in Austin or caught drinking and driving, you will need and SR22 insurance Austin filing.

About SR22 Insurance

What is an SR22?

Basically it’s proof of your financial responsibility. You will need to have your auto insurance company file an SR22 after your conviction. The SR-22 filing is  usually required for about 3 years. But every state has it’s own rules and laws concerning SR22 insurance Austin is no different.

If you live in Austin, you would need to follow the Texas law regarding SR22. You need to obtain proof of insurance in Texas by having your insurance company file a document with the Texas DPA, Texas Department of Public Safety.  It is mandatory in Texas for those convicted of DWIs.

The SR22 filing shows proof to the TX DPS that you have the right amount of coverage. Coverage is determined by the State. In Texas you must show proof of 30/60/25 liability limits.  $30,000 per person/$60,000 per accident for bodily injury and $25,000 for property damage.   If your SR-22 coverage is cancelled early or there are lapse or gaps in your cover then your insurance company must inform the DPS immediately. This will result in the suspension of your drivers license.

How long must you carry and SR22 Insurance Austin filing for?

The average time is between 2 and 3 years since the day your drivers license was re-instated. You can contact the local DPS located in Austin. They will also send you a mail with the requirements.

How do you get an SR22?

Best way is to contact Austin Insurance Group a local insurance broker who specializes in SR22 insurance policies. We can show you the best available options and policies that suits your needs. We provide SR22 filings in all 50 states.

There are two types of policies available.

  • One of them is the non-owners policy. This is for people who do not own a car. Even, if you plan on driving someone’s car you would need to carry your SR-22 policy with you at all times.
  • The other is an owners policy. This is for people who own a car.

If you need to move out of State, then you would still need to have a SR-22 policy in your new State. Find out the local laws if you decide to move.

Cheap Auto Insurance

Cheap Auto Insurance is Not Always the Best Choice

Don’t buy Cheap auto Insurance without knowing what you are getting.   Price is a factor, and we will help you find the best plan for the lowest price.  You don’t want to find out that your policy is missing a coverage after a loss.

Cheap Auto Insurance - Isn't CheapYou may be able to purchase cheap auto insurance online directly with an insurance company, you may be able to purchase it with a local bank or a wholesale club, or with your mortgage company, but they may not always know about all of the coverages, discounts, replacement costs, or endorsements for this area.  They may not have your best interests in mind and where will they be at the time of a loss?

 BuyAuto Insurance from a Local Insurance Agent

Our expert local agents will help you protect your assets.  There’s alot to consider when purchasing Texas Auto Insurance.  Find out more about the policy coverages, discounts and endorsements that are available to you. Let us help you compare.  Our agents would be happy to review your current policy, or any quotes that you have.  We take the time to explain the coverages and options and that are available to you so that you can make an informed decision.  Your auto is a valuable asset especially if you are still making payments.  Don’t skimp when it comes to protecting it.

Texas Auto Insurance Policy

Frequently Asked Questions

Remember, when shopping for insurance, cheap auto insurance is not always the best insurance. Get a local agent today.

Get an Auto Insurance Quote Online…


then Contact our Local Agent – Austin Insurance Group!

Don't buy cheap home insurance or cheap auto insurance.




Contact Austin Insurance today for a review of your auto insurance to make sure you are getting the best plan.  Don’t be under-insured when it comes to a loss.



New Car Replacement Insurance

Whats the catch behind Better Car and New Car Replacement insurance?

In order to attract more customers, Liberty Mutual offers new car replacement insurance. Ruin your vehicle in an accident, they say they will buy you an even better ride.

New Car Replacement InsuranceIt’s called “Better Car Replacement Insurance” which apparently improves on the standard coverage most car insurance companies already provide if your vehicle is a total loss.

But stop dreaming, you’re not getting a  brand new Mercedes for an old Hyundai.

“Better Car Replacement” works like this:

  1. You pay extra premium to have this coverage
  2. Instead of writing you a check for a similarly valued car, you get a check for one that’s a year newer and with at least 15,000 fewer miles. The replacement would have to be in the same class and basic model type as the totaled one.

For example: If you have a 2007 vehicle with 35,000 miles on it and are involved in a total-loss accident, Liberty Mutual will give you the money for a 2008 model with 20,000 miles on it.”

And there are conditions:

  1. Your car has to be declared a total loss
  2. It must be a collision or comprehensive claim
  3. You still must pay the deductible
  4. It’s not available for leased vehicles or motorcycles
  5. It’s not offered in all states.
  6. AND It’s not free.  The premium is based on your age, driving record, type of vehicle, your address and other factors. In fact, you could pay anywhere from 5% to 40% more for this coverage.

PLUS “New Car Replacement” is only available for vehicles that:

  • Are not previously owned.
  • Are less than one year old.
  • Have fewer than 15,000 miles
  • and  are not leased.

Liberty Mutual isn’t the only insurer providing “new car replacement.” Most carriers have it but with slight variations.

It always cost extra but come with other benefits, such as accident forgiveness.

We recommend you compare policy quotes to see just how much more you are paying for this coverage.  Just like anything else, nothing is free.

Call Austin Insurance Group today to compare rates for your auto insurance.  And get the best coverage and rates for your money.


Auto Insurance Cedar Park

Auto Insurance Cedar Park Texas

Compare auto insurance Cedar Park with Texas agent | Local Platinum Progressive Agent
Compare Quotes Online 24/7

Find the auto insurance you need, at the price you want.

  • Start with an auto insurance quote online or by phone (512)250-1660

Start a quote with the details you know

  • We can usually look up your vehicle details
  • current coverage choices
  • and more—making it easy for you to quote and buy auto insurance.
  • Review coverage and payment options.
  • Buy over the phone, sign via electronic signature.
  • When you start your quote here, whether you buy it over the phone or in our office, Austin Insurance Group will be your local agent.
  • Instantly receive proof of insurance via email, by phone app or fax
  • We are a Texas Premier Progressive Platinum agent.
  • Texas Agent since 1994

  • With the information from your auto insurance quote
  • We can start a home(renters) insurance quote
  • You get both rates, plus added discounts.

Call your local auto insurance Cedar Park agent and start saving today!

Austin Insurance Group

Serving Austin, Cedar Park, Georgetown, Round Rock, Pflugerville, Houston, Dallas, Corpus Christi and all counties in between.

auto and home insurance bundle - Auto Insurance Cedar Park

We Proudly Represent Progressive Insurance. 

As an independent insurance agency serving Texas, we provide instant quotes from Progressive.  If insured with us, you will receive the claims experience and financial strength from a nationwide insurer like Progressive and the friendly customer service from your local agent. Whether it is your car, bike, or commercial auto insurance, Progressive has the solution for you.

Companies we represent:

Local Agency Sales Office
13402 Anderson Mill Rd #201, Cedar Park, TX 78613
2521 Rutland Dr #150 (corner of Burnet Rd & Rutland), Austin, TX 78758
We sell Progressive Insurance all over Texas: Cedar Park, Round Rock, Austin, Houston, San Antonio, Dallas, Corpus Christi, McAllen, Brownsville, and every county in the state.

Minimum Auto Insurance Requirement

Do the minimum Auto Insurance Requirements provide enough coverage?

This table represents only required minimum auto insurance requirements. But our agency suggest it to be in your best interest to purchase coverage above the minimums if and when you can afford to. With bodily injury liability, for instance, most insurance professionals recommend that your coverage limits be at least $100,000 per person and $300,000 per accident, especially if you are a homeowner.  And in Texas, when you increase you limits to 50/100/50, you almost double your coverage, but the cost is minimal.

State-by-state minimum auto insurance requirements

The following table provides up-to-date information on each state’s minimum coverage requirements. The first two figures refer to bodily injury liability limits, and the third figure refers to the property damage liability limit. For example, 25/50/25 means coverage up to $20=5,000 for each person injured in an accident, up to a maximum of $50,000 for the entire accident, and $25,000 worth of coverage for property damage. The state minimums are based on the most current information available. But you should always check your specific state requirements to verify these figures.  As of August 1, 2016:

State Type(s) of Coverage Required Minimum Liability Limits
AL Bodily Injury and Property Damage Liability 25/50/25
AK Bodily Injury and Property Damage Liability 50/100/25
AZ Bodily Injury and Property Damage Liability 15/30/10
AR Bodily Injury and Property Damage Liability 25/50/25
CA Bodily Injury and Property Damage Liability 15/30/5
CO Bodily Injury and Property Damage Liability 25/50/15
CT Bodily Injury and Property Damage Liability, Uninsured/Underinsured Motorist 20/40/10
DE Bodily Injury and Property Damage Liability, Personal Injury Protection 15/30/10
DC Bodily Injury and Property Damage Liability, Uninsured Motorist 25/50/10
FL Property Damage Liability, Personal Injury Protection 10/20/10
GA Bodily Injury and Property Damage Liability 25/50/25
HI Bodily Injury and Property Damage Liability, Personal Injury Protection 20/40/10
ID Bodily Injury and Property Damage Liability 25/50/15
IL Bodily Injury and Property Damage Liability, Uninsured Motorist 20/40/15
IN Bodily Injury and Property Damage Liability 25/50/10
IA Bodily Injury and Property Damage Liability 20/40/15
KS Bodily Injury and Property Damage Liability, Personal Injury Protection, Uninsured Motorist 25/50/10
KY Bodily Injury and Property Damage Liability, Personal Injury Protection 25/50/10
LA Bodily Injury and Property Damage Liability 15/30/25
ME Bodily Injury and Property Damage Liability, Uninsured/Underinsured Motorist 50/100/25
MD Bodily Injury and Property Damage Liability, Personal Injury Protection, Uninsured Motorist 20/40/15
MA Bodily Injury and Property Damage Liability, Personal Injury Protection, Uninsured Motorist 20/40/5
MI Bodily Injury and Property Damage Liability, Personal Injury Protection 20/40/10
MN Bodily Injury and Property Damage Liability, Personal Injury Protection, Uninsured/Underinsured Motorist 30/60/10
MS Bodily Injury and Property Damage Liability 25/50/25
MO Bodily Injury and Property Damage Liability, Uninsured Motorist 25/50/10
MT Bodily Injury and Property Damage Liability 25/50/10
NE Bodily Injury and Property Damage Liability 25/50/25
NV Bodily Injury and Property Damage Liability 15/30/10
NH Financial Responsibility Only, Uninsured Motorist 25/50/25
NJ Bodily Injury and Property Damage Liability (Standard Limits Shown), Personal Injury Protection, Uninsured Motorist 15/30/5
NM Bodily Injury and Property Damage Liability 25/50/10
NY Bodily Injury and Property Damage Liability, Personal Injury Protection, Uninsured Motorist 25/50/10
NC Bodily Injury and Property Damage Liability 30/60/25
ND Bodily Injury and Property Damage Liability, Personal Injury Protection, Uninsured Motorist 25/50/25
OH Bodily Injury and Property Damage Liability 12.5/25/7.5
OK Bodily Injury and Property Damage Liability 25/50/25
OR Bodily Injury and Property Damage Liability, Personal Injury Protection, Uninsured Motorist 25/50/10
PA Bodily Injury and Property Damage Liability, Personal Injury Protection 15/30/5
RI Bodily Injury and Property Damage Liability, Uninsured Motorist 25/50/25
SC Bodily Injury and Property Damage Liability, Uninsured Motorist 25/50/25
SD Bodily Injury and Property Damage Liability, Uninsured Motorist 25/50/25
TN Bodily Injury and Property Damage Liability 25/50/15
TX Bodily Injury and Property Damage Liability 30/60/25
UT Bodily Injury and Property Damage Liability, Personal Injury Protection 25/65/15
VT Bodily Injury and Property Damage Liability, Uninsured/Underinsured Motorist 25/50/10
VA Bodily Injury and Property Damage Liability, Uninsured Motorist 25/50/20
WA Bodily Injury and Property Damage Liability 25/50/10
WV Bodily Injury and Property Damage Liability, Uninsured Motorist 20/40/10
WI Financial Responsibility Only, Uninsured Motorist 50/100/15
WY Bodily Injury and Property Damage Liability 25/50/20

Quotes Auto Insurance

Quotes Auto Insurance

Discover The Progressive Difference. Free Quotes Auto Insurance.

With a Progressive auto insurance policy, you’ll get top-notch insurance, services and benefits that can help you.

Auto Insurance

Talk to our #1 authorized Progressive agent to get  a personalized quotes Auto insurance proposal today.

  • Select from a range of roadside services that can help keep you safe when you’re behind the wheel.
  • Access tools & resources that offer a wealth of information, apps and more.

Call today to learn more about our benefits. 512.339.2901

Quotes auto insurance

Enjoy Quality Car Insurance Coverage.

Progressive car insurance gives you quality protection at a great price. Every policy comes with the support of a knowledgeable and friendly Progressive agent. With personal attention and service, you’ll have the information you need to choose the car insurance coverage that makes the most sense for you.

Auto Insurance & Car Insurance Quotes—Austin Insurance Group

Customized car insurance coverage options, discounts galore and amazing features. Get a free online quote and speak to an Authorized Progressive agent today.

When You’re In The Car, We’ve Got You Covered.

Each state has specific laws that outline the types and amount of auto insurance you’re required to have. Your coverage requirements might be different depending on where you live and what your personal insurance needs are.

See auto insurance requirements in your state. Texas minimum requirements 30/60/25.

An agent can help you understand your state’s insurance requirements so you can make an educated decision about the deductibles and coverage levels you want. In addition to agent assistance, our resources & tools will provide you with 24/7 access to safety tips and detailed info to help you better understand insurance.

When you choose Austin insurance Group, you not only get quality insurance coverage, but you also get the experience and knowledge of an experienced agent. Our knowledgeable agents are here to help answer all your questions, assist you in navigating your options and provide you with helpful support.

Best of all, we are ready to support you when needed. We  help protect and care for our customers and their communities with a passion.

Quotes Auto Insurance